Listed below are our top recommendations on how to get in contact with Gov2Go. This same thing is happening to me, have you gotten any response?? Hours: Monday through Friday, The application portal is currently closed until additional resources may become available. After creating an account (email and password only), you will be prompted to select your company from a pre-populated list provided by Virginia Housing. Hours: Monday through Friday, Ive received a UI Billing Statement from VEC saying I owe them money due to overpayment. I need answers and my benefits that I should have already had months ago, especially since working isnt an option since my kids are doing virtual schooling. I put in all correct information with my job searches. I have been hung up on by the system as well as the people that pick up so many times. All outstanding applications that did not meet the state and federal eligibility criteria will not receive payment. This was advertised on Facebook claiming the Montanas Voter Page was being phased out/closed and I should down load this. Please follow up. The nearest one is in woodbridge and thata over 30miles away. Or get a response to my emails or to my written mail.. Out of control. All I can ask you to do it to keep trying all channels. The VEC was just settled a lawsuit in May in 2021 for failure to my out 92,000 in benefits. It's a smart app that reminds you what's due and helps you take care of it. Please check the payment status online. Contact: rrpsupport@egov.com 1-833-RENT-RELIEF The Virginia Rent Relief Program (RRP) was designed to support and ensure housing stability across the commonwealth during the coronavirus pandemic. Contact Information McLean, VA 22102-3811 Visit Website (703) 854-9821 Customer Reviews Read Reviews Customer Complaints 1,983 complaints closed in last 3 years 408 complaints closed in last. Your Personal Assistant for Government Got locked out my old email that was linked to my gov2go phone is off as well and do not have any recovery ones. I would truly appreciate your help with this issue cause I sure do need help financially right now trying to get back on feet. Please visit the website to find the answers. I am trying to be patient but at this point its just unreasonable. I accidentally selected the wrong option for the able & available to work question on my claims & cant get in touch with live person to change. Federal government websites often end in .gov or .mil. The VEC phone numbers.do not even allow you to hold for a live person. My gmail has changed and so has my phone number. Virginia Employment Commission does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. Told that i could sign up for pua and get 158.00 a week since I disqualified for regular unemployment..I havent got. Thats why SO many people need to speak with a human who knows what theyre talking about. I am unable to log in to Gov2Go account. I cant get through and I cant get done what theyve asked me to do. The Unemployment Office might be inundated with pending requests. SIGNIN.AGREEMENT_GOV2GO ACCOUNT.TERMS Go Program Way2Go Card mobile app. Hours: Monday through Friday, Hi and how are you I was wondering when will I receive my benefits, My phone is damage I can't get into it I need to file and using my husband phone plz help 540-728-7809, My phone is damage I can't get into it I need to file and using my husband phone plz help, I recently lost access to my email account ahlynico4315 at gmail.com. Although I changed it online the payments are being rejected this is so frustrating. Labor Market Information. I have filed 5 straight weeks of unemployment and received no payments. I offered to visit an office but was told that they only help with job searches and could do nothing more than take my W-2 and fax it to the same numbers I already had and it would take the same time to get it scanned into the system. I received a letter stating I am eligible for unemployment. The .gov means its official. I applied for a case worker for my claim and have gotten nowhere I filed OVER TWO MONTHS AGO. Hours:Monday through Friday, How am I supposed to solve this problem if I cant get ahold of anyone. The Virginia Rent Relief Program (RRP) was designed to support and ensure housing stability across the commonwealth during the coronavirus pandemic. Taxes On Benefits: Are Unemployment Insurance Benefits Taxable? The Catch-22 is that without being able to validate my digital identity, I would not be able to register, and without an account, I would not be able to perform the required acknowledgements (only accomplished through the portal ) in order to complete the weekly claims process. That is strange! I call Virginia Customer Relations and live chat and dont get any help but call customer care or I sent it to my supervisor. Need help, have been trying to reach the Unemployment office by phone, email, and I even went to the office nearest to me and they are closed to the public with a sign stating that they are only servicing via voicemails and emails. It is allowing for me to apply for them online but I do not receive payments anymore, and I have been accepted until the date of September 1st. The original email said zero about a deadline. I have been trying to log on and no matter what time of day or day I did this, it still did not work! Who did you vote for? We have over 1,000,000 users and companies will listen to us. There will be an intermittent delay. I call the 2383 and I was told my bank account was not accepted by the Commission. My benefits were having taxes withheld, but starting 2021 are no longer being withheld. No. New claimants can create an account online or by calling 1-866-832-2363. This service reminds you to file your quarterly estimated taxes with the West Virginia State Tax Office. The RRP application portal will be closed to both new and renewal applications on Sunday, May 15, 2022, at 11:59 pm. If you have a unit number/letter, for "Address line 2," enter ONLY the number and/or letter. West Virginia State Holidays This service will remind you when West Virginia state offices are closed for a holiday. Ive been calling for months but can never get anyone on the line. The application is not available via going to getgov2go.com. If you are new to the Virginia Rent Relief Program and have not been awarded assistance prior to Dec. 1, 2021, visit Gov2Goon your computer or download the Gov2Go app on your smartphone. I am a single parent and have always held a job and provided for my family with no help from the government. Oh, they did send me an email the other day telling me to login for my 1099 for taxes yeah that would be fine if the damn site worked! Are you ok with people going hungry and losing homes when they are due benefits they paid into? Is there somewhere online I can obtain forms to get benefits for previous weeks? Not that helpful unfortunately. I have called.mutliple times daily for a month and left messages, nothing. I was approved for the PEUC 2021 in late March and began filing my weekly claims, I was able to file for weeks at a time until my B.Y.E. Apparently, I have an outstanding issue on my PEUC claim. The # 866-832-2363 it keeps hanging up on me . ET, 800-827-0648 I thought I was gonna die in my sleep! I keep getting told by others that they have tried contacting me multiple times with no luck, however the only time I have spoken to VEC is when o called them 1st or got help from the senators office. But this is ridiculous 3 months and I cannot get ahold of anyone to answer any question. The only thing I need is my pin as I have not received that or the 1099-G form in the mail to file my taxes and time is running out plus the website has nothing. The Gov2Go Weekly Claims function for PUA is now available. Ive gotten the call back later recording every single time. I uploaded my W2 before the deadline ended and now its saying I didnt and it wont let me upload the document because its saying I missed the deadline when I absolutely did not. Please call during off-peak hours for a better response. Gov2Go is the easiest way to keep up with your government to-do list property taxes, car tags, voting, and more. Saying I have outstanding issue. Why dont you consider calling the Claims Center and talking the issue with a representative? Virginia Unemployment Customer Support Phone is 1-866-832-2363. Have you tried setting up your PIN online? Now I refiled for VA and it still says there is an outstanding issue with your claim. Please continue chasing the office/check your status online at regular intervals. Also, my claim has been held up because they state they needed my birth certificate, social security card. Can you please give me a number or tell when will i be getting my approved PUA money. Please refer to the Landlord User Guideto submit a complete application. I cant get a live person on the phone and Im about to lose everything I own. Prevent apps from taking your money without permission. 8:00 a.m. to 5:00 p.m. Same thing with me. I have filed my benefits for the last 4 weeks and have never received my money. It seems like a way just to slow down payout money to people, this shouldnt be dragging on for three months. This is bs. I lost my job while I was under doctors order to quarantine due to my severe illness I had. Didnt Virginia change their online portal to gov2go in the Fall of 2020? That was 2 months ago. ashleyweaver308 at gmail.com, Trying to file weekly claim but keeps saying unable to log in try again been like that since yesterday, How can I get PUA assistance Word litter to Loudoun County. How are we to get help if we cant get anyone on the line. The Unemployment Office might be inundated with requested. Contact Virginia.gov Would appreciate information on this matter Is the idea to get people to abandon their seeking of benefits? Be patient and you will get through to someone that can help you. Can I havey account reset and have my new email added to it. VEC claiment site has been down since beginning of November. Just want someone to help me put this damn claim through, but nobody even asks for my info they just pass it off to other office!!!! stop adding a political twist to this. There will be barely any customer support. Do you know how I can go about getting a letter stating how much money I collected from Virginia Unemployment in the month of October? The new owner should provide their Virginia W-9 as well as proof of sale of the property as an attachment to their application, showing the previous owner has sold the property to the owner listed on the Virginia W-9 submitted with the application. Call 1-800-961-8423 if you need assistance. Please login. If out of work and benefits seekers are doing all the right things to file why should we be penalized for the many known issues and failings of the current VEC system. I havent received any payments and when I called same thing with what others say. The penalty of not doing whatever it is they wanted might be as harsh as having to pay back all the aid given this year. Cant talk to a human-being! Cannot get into the portal and after making the initial claim with customer service even after reset of the login. Currently, Chesterfield County's Rent Relief Program provider, ACTS, has expended all ERA funding for rent relief payments. I cannot log into my gov2gov app bc I forgot my password. A tenant must submit an online application via Gov2Go with their appropriate supporting income documentation (this documentation will vary applicant-to-applicant). To the email settings. Get started today. Trying to contact customer service for one month to to fix something on my p u a applications for benefits cannot get through Im not receiving any benefits I need help, I havent received my 1099 in the mail. Customer Service & Card Activation For Card Balance, Transaction History, and more: Use the Way2Go Card mobile app, GoProgram.com or call 1-800-961-8423, 24 hours everday! Money my family desperately needed. I have the same problem last week. They employer has called them with me on the line every day for two weeks begging them to please put him in contact with someone so he can verify I worked for him for over a year but he has been told that they have to wait for the faxes and have, now, no way to tell him or me an ETA on process time for received faxes if they received them. An official website of the United States government. Thank you. I have called the 1800 number for the VEC..its a non working number. Hours: Monday through Friday, I been trying to get my PIN number I cant get Thur to unemployment I been calling for weeks. Wage Occupational Wage Rates for 2019 Virginia 0 10k 20k 30k 40k 50k. I filled out all the paperwork I even had to was told to re-sign up for unemployment back in April then I was told I shouldnt have done that Ive been putting in my weekly claims. I have to move soon and am missing almost $1500 and I have no idea what to do! You can try any of the methods below to contact Gov2Go. Please tell me and others how we can get to someone that can actually help us. No one live answers. It will be returned to the applicant with guidance to make corrections. 600 East Main Street, Suite 300 We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen. Ive been calling every number I can find since a year ago and still havent been able to get a single person on the phone. I couldnt get a live person on the phone and I been calling two weeks. Yes, it unnacceptable. They will mail to you. Is it normal that every time I call the 866-832-2363 phone number it asks me for my social and bank account information? Can you please tell me how you got through to somebody I have literally been calling for 6 months straight and have not one time been able to get a person on the phone all I get is hung up on thank you in advance. Heres the link https://www.vec.virginia.gov/unemployed. Yup. If you suspect that a fraudulent application has been submitted or fraudulent supporting documentation, please email rrpsupport@egov.com. No response to texts, letters, live chats, . How am I supposed to submit information that is required by the gov. Website doesnt provide any info and I cant reach anyone. That would be directly linked to our social. Im thinking we will need to report them. The state of the VEC, its processes and support is cruel and unjust. ET, 888-820-1756 They will call you back within a week. but some how Im suppose to survive please help. No answers no help. I have also been trying to reach a live person with no luck. I applied for benefits over a week ago and still havent gotten my pinhow am I supposed to file the continuation stuff required if I dont have my pin? Looking for direction on how to get tax withholding corrected, I am almost done with everything!!!! Hours: Monday through Friday, This is very frustrating and inefficient as to why it is causing this! If you are facing eviction, call 1-833-663-8428 (1-833-NOEVICT). Virginia Relay enables people who are deaf, hard of hearing, Deaf/Blind, or speech disabled to communicate by TTY (text telephone). Please explore this page https://www.vec.virginia.gov/unemployed. why is this happening? I just keep getting disconnected. Your system is broken!!! I am trying to file and fill in all my info needed for me to complete my PUA but the app/website keeps saying Invalid this is utterly unacceptable and I cannot get in touch with anybody on the phone to help me solve this issue. What can I do to actually speak with someone or how can I get this pin ?! I have called 1-866-832-2363,but l couldnt reach them,l want to file a claim but it wants PIN number,but l didnt recieve any PIN number. I was unfairly let go from my job after 13 years!! This is a freaking joke! I have called 1-866-832-2363 and numerous other phone numbers, however I cannot speak to ANYONE and get a Personal Identification Number, which I never received. I'm told I have to call 1-866-832-2363 and speak to customer service to get forms that I need to file to retrieve benefits since Feb. 15. Pulling issues faced by users like you is a good way to draw attention of Gov2Go to your problem using the strength of crowds. For additional state and local resources, call 2-1-1 or visit 211Virginia.org. To access your account, visit Gov2Go on your computer or download the Gov2Go app on your smartphone to create an account. Effective February 15, 2021, the Virginia Rent Relief Program no longer assists households in Chesterfield County or Fairfax County. To File Your Weekly Continued Claim dial 1-800-897-5630. I need to recover my gov2go. I called the Secretary of State office tasked with elections. Hello how can I get a hold to a live representative at the Virginia Unemployment Insurance Office? Employment and Wage Data. email and/or phone number) so tenants will be notified to complete their portion of the application. Looks like someone has to update the system. But if they wanted me to pay my taxes they would call me, email or find someone to come to my house or even try to jail me. ET, 877-327-0022 I am seeking to request this be mailed to me there are no prompts on the website that I have been able to locate where I can request this 1099 be mailed to me. I would have similarly expected to receive the 1099 at this mailing address. I hear the frustration in the system from each of the reps I talk to even though they are lovely, the process of the VEC seems completely broken and the reps have no power to correct mistakes or actually help callers. Emails them , called thousands of time cant get NO HELP AT ALL ! Please do consider visiting an office in the vicinity if feasible. Easy to say unemployment numbers are low when the state is neglecting peoples benefits. I dont understand why there isnt any other way for me to get my PIN so I can avoid this horrible Gov2Go service. I did everything I was supposed to and vrs accepted claims. It say problem issue on claim. So I received a letter from VEC instructing me to call them at a particular number.Once I enter my SSN and push on 1 system goes into a loop and keeps asking me to push 1 again. But, as we know, it is nearly impossible to get through to customer service. Apply for VA health care, find out how to access services, and manage your health and benefits online. 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