intel nuc dual monitor issues

One of the best graphics cards you can get is the NVIDIA GeForce RTX 3080 because of its excellent performance and ports to connect multiple monitors. The problem is when I have the two connected at the same time. When adjusting PCI Express LSPM from MAX to OFF it is loudest. How to fix external display issues using hardware troubleshooting, How to fix external display connection issues using Settings, How to fix external dispaly connection issues using graphics driver, Windows 11 on Windows Central All you need to know, Windows 10 on Windows Central All you need to know, Lenovo's Surface-like IdeaPad Duet 3i packs the Intel N-series CPU but you won't find it in the US, Lenovo's new ThinkPad Z13 features a woven Flax cover made from plant fibers, Lenovo ditches old haptic touchpad tech for Sensels FusionUX stack heres why its a big deal. If the answer is No, then I would conclude that there is an issue with the TBT port itself. I checked Windows 10 and 11 and both show this problem. I used the Balance mode. Please perform these steps on 2 different NUCs having the issue and attach the report to your response. Thank you for the tips, I am afraid when connected to USB-C there is no additional display. This should lead to the problem resolution. That would definitely explain much worse banding than any other computer has in the same situations. 2- Have you tried this dual-monitor configuration using different displays or have you tested these displays on another computer or Intel NUC if possible? Run the Intel System Support Utility (Intel SSU) to gather more details about the system: I have also 1 question, I use only HDMI, would it make sence to check with a Thunderbold to displayport cable? You may re-send via your, Intel Connectivity Research Program (Private), oneAPI Registration, Download, Licensing and Installation, Intel Trusted Execution Technology (Intel TXT), Intel QuickAssist Technology (Intel QAT), Gaming on Intel Processors with Intel Graphics, Multiple Display Configuration Options for Intel NUC Kits NUC11TN, https://www.intel.com/content/www/us/en/support/articles/000059049/intel-nuc.html. Maybe you have a problem with the fan it selves? Now the most incredible thing I saw in a good amount of time !!! The browser version you are using is not recommended for this site.Please consider upgrading to the latest version of your browser by clicking one of the following links. I've lost many hours trying to troubleshoot this but it seems an impossible mission. Mine give 4K@60Hzfrom either HDMI as well as from USB-C. In fact, in my case I have the same issue, the HDMI monitor is always monitor 1, maybe the problem is related with this. You can check this further with the display manufacturer Lenovo. Thank you for posting on the Intel communities. I checked Windows 10 and 11 and both show this problem. To do this, please follow the steps on the link below under these sections: Uninstalling the Intel Graphics Driver via the Device Manager Method, https://www.intel.com/content/www/us/en/support/articles/000005598/graphics.html. This sounds not good. NUC, HDMI 1 -> can do the resolution 2560x1440. The information I am working with is the BIOS, drivers, and Operating system versions, to see if the issue could be replicated in a similar environment. All drivers are updated. We have not heard back from you, so we will close this thread. profile. No display ona multi-display setup via HDMI and DisplayPort*. Yesterday I bought brand new cables with no adapters, I.E USB-C to DP. Or am I wrong? Check Device manager > Display adapters. The browser version you are using is not recommended for this site.Please consider upgrading to the latest version of your browser by clicking one of the following links. It offers a great mix of speed, reliability, outstanding customer service, and affordability. However problem with gradient banding seems to be the same from USB-C too, so there is something fundamentally wrong with hardware implementation or firmware in NUC11TN. 10/18/2022. Intels products and software are intended only to be used in applications that do not cause or contribute to a violation of an internationally recognized human right. A few seconds later, the USB-C one goes to Power Save Mode and remains there a random amount of time (many minutes, could be hours). Thank you for the feedback. // See our complete legal Notices and Disclaimers. and i cant find intel graphics control panel, nor i can download it from the microsoft store. Yes, this is a new device and from day 1 on this problem is there. Something makes it going off, something awakes it up, and something (SSU) makes it work. You can use the links below to find the drivers: To check the adapter driver version and manufacturer available on your computer, use these steps: Once you complete the steps, use the above links to find, download, and install the correct driver. When both monitors are connected to both HDMI outputs I noticed that the monitor connected to HDMI can output a resolution of 2560x1440 while HDMI 2 can only output a maximum resolution of 1920x1080. The Intel sign-in experience is changing in February to support enhanced security controls. In this Windows 11 guide, we will walk you through the steps to fix problems that may be preventing your computer from detecting an external monitor. Let's see what will happen then. It looks like a combination problem of the NUC11 and the Asus monitors. Irt is defenitly something in the NUC. Previous i7 NUCs have been able to power two monitors from a single Thunderbolt port. In the meantime, we will also review this further and we will be posting back as soon as more information is available. PS: Cables are brand new and has been tested and works perfectly fine! Please click the verification link in your email. Am I right? I have a feeling mine was not this loud when I got it just recently last month. Also it is absolute nonsense that you would need 4-8GB VRAM for 1440p! We appreciate all feedback, but cannot reply or give product support. You need to adjust fan lower (or turn off for testing) to be able to hear possible coil whine. So, again it is an issues between the NUC and the Asus monitors. 2. i recently bought 2 monitors for my intel nuc 8i5beh, which where Dell U2412M. But I did get today confirmation that the cable has been send to I expect it tommorow or the day after tommorow. Sign in here. Your NUC should be able to give you 2560x1440 easily for both monitors. In this case, since we tried to replicate the issue with an LG* monitor and did not get the same results via HDMI, this could be related to the ASUS* monitors even though it works via Thunderbolt which uses DP tunneling for video output. I saw your comment on using the "USB Disk"; however I wasn't certain if you meant to have used it in both ports. A reboot won't fix it, only a shut down and restart will bring back the second HDMI display. Dont have an Intel account? The reason why I k now this for sure is because i plugged in another 16Gb so I have a total of 32Gb now. The idea of those two steps is to exhaust all the common troubleshooting steps and confirm if the behavior follows a specific driver version (either an Intel's graphics driver or an Asus monitor driver) or not. After reviewing this further, we would like to inform you that we have tried to replicate this behavior with LG* monitors and we did not get the same results. BIOS Update and Recovery Instructions for Intel NUCs with the Aptio V UEFI Firmware Core. 000031497, Last Reviewed However still the same outcome. The installation of the tool is straightforward. This NUC has 2 HDMI's outputs and 2 Thunderbold outputs. Download and install the, You may want to download and install other drivers found in the, Intel Connectivity Research Program (Private), oneAPI Registration, Download, Licensing and Installation, Intel Trusted Execution Technology (Intel TXT), Intel QuickAssist Technology (Intel QAT), Gaming on Intel Processors with Intel Graphics, https://www.intel.com/content/www/us/en/support/articles/000059049/intel-nuc.html, Intel Iris X Graphics - Saturday, 12 February 2022.txt, 4CC8B175-ED18-4A38-A69D-61B064014031.jpeg, Clean Installation of Intel Graphics Drivers in Windows. Like i said earlier, swapping the monitors around I.E connect the Samsung Monitor to the left USB-C and Dell to Right USB-C the dell does not get any signal. 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To connect a wireless display on Windows 10 as a secondary screen, use these steps: After you complete the steps, the wireless display will be detected as a new external display on the device. orpassword? Under the "Additional options" section, click the. Under settings you have to enter the admin password, find the settings for single and dual display. New York, I would be grateful if you could look into this matter and provide insight on how to move this forward. Hopefully Intel will fix this soon. But this is not correct, they are both connected to the HDMI outputs. We appreciate all feedback, but cannot reply or give product support. Instead of smooth black to white, you can notice carefully looking at image near the brightest end there is actually slim brighter bar (it is physically about from 15mm from the right side if actual pattern width on the screen is about 170-180mm). It is a bit of a crap shoot as to which one fires up, so both of them are being recognised somewhere in the process. You can easily search the entire Intel.com site in several ways. Yes I think it is a firmware issue (I hope). // Intel is committed to respecting human rights and avoiding complicity in human rights abuses. The Intel sign-in experience is changing in February to support enhanced security controls. profile. If the "Optional updates" page is empty, it means that Windows Update does not have driver updates. profile. Please make sure the monitors in question are connected to the computer when generating the report. I connecten 2 Asus monitors to the NUC, both are exactly the same. I connecten 2 Asus monitors to the NUC, both are exactly the same. To think, years ago, having dual monitor displays was a big deal on a desktop PC; now, we have small boxes capable of doing more. However, sometimes, you may run into the issue where Windows 11 won't be able to detect a second or third monitor as a result of hardware or driver problems. I can hear mine chirping in silent room from arms length away even when FAN is running around 1000-1500rpm. 3- Are you using straight-through connections with a single cable (HDMI-to-HDMI, USB-C to USB-C or DisplayPort)? Update the external monitor firmware to help fix bugs and compatibility issues (uncommon). Please click the verification link in your email. Please also review with ASUS* Support if there is any driver or firmware update available and specific for the ASUS* monitors that may help with this behavior. Sorry, you must verify to complete this action. Heres how it works. Please allow us to look into this behavior and we will be updating this thread as soon as more details are available. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. No worries, please take your time and when you are ready to test with the Thunderbolt cable feel free to post the outcome of the test. This NUC has 2 HDMI's outputs and 2 Thunderbold outputs. Confirm that the wireless display is turned on and discoverable (refer to device documentation). Click on the menu where it says "Summary" to change to "Detailed View". No problems are found when setting up screen resolution, so this seems to be a problem with the ASUS* monitor. Based on this image, is it the one labeled with the letter "G"? You can also try the quick links below to see results for most popular searches. All drivers have been updated as per Intel's update assistant. Content Type 6.4- To attach a file, you must click the Attach option on the bottom left-hand corner of the response box. Does your NUC make coil whining sound? Switching the adapter from one port to the other or switching the cable from one monitor to the other, does this make any difference? // Intel is committed to respecting human rights and avoiding complicity in human rights abuses. For more complete information about compiler optimizations, see our Optimization Notice. Is there any way of doing this on the NUC11? B) Hardware issue, I.E one of the port is broken. orpassword? Click the OK button and reboot the computer. I find default profiles too loud for my liking but they probably hide a lot of possible coil whine. What the heck is a Tiny-in-One? Privacy Policy. All my monitors can handle a resolution of 2560x1440. Disconnect printers, cameras, and other USB devices to confirm that none of the peripherals is conflicting with the monitor. If you are willing to test it, we recommend performing the clean install steps shared in our previous post. When you purchase through links on our site, we may earn an affiliate commission. Yes i did it seems that you missed this in the original message. Everything starts working !!! See Intels Global Human Rights Principles. You can also try the quick links below to see results for most popular searches. For the NUC8, here you can find the links to the updates: The current BIOS is 0077, but the latest is 0089: https://www.intel.com/content/www/us/en/download/19303/bios-update-becfl357.html. NY 10036. Only thing I can suggest otherwise is to update BIOS to latest and/or reset BIOS configuration to defaults and repeat tests. Thank you for posting on the Intel communities. profile. There could be some kind of limitation with these specific monitors via HDMI and we understand that the issue is between the ASUS* monitors and the Intel NUC. Download and run Intel System Support Utility for Windows. We will do further research on this matter, as soon as I get any updates I will post all the details on this thread. If you require a response, contact support. (if applicable). If nothing else can be done, just close this case. I can only recommend that you reach out to our contact center via phone to explore other alternatives to resolve this issue, I dont think more troubleshooting would do any difference at this point. Thanx@n_scott_pearson for the quick response on this. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Sign in here. Is the fan running in sleep mode? Continue with the on-screen directions (if applicable). 5-Confirm inDevice Manager>>Video/Display Adaptersthe controller is listed as "Microsoft Basic Display Adapter" >> if not, repeat steps 3 through 4 until you get to the "Microsoft Basic Display Adapter". for a basic account. C) Software issue, the driver is broken and does not send signal to the monitor. Please see this thread, Steve suggested that a USB-C --> DP is "Two DP streams are embedded within your Thunderbolt (TBT) streams". Is it possible that a component is resonating? 6- If no older drivers are stored in the system, the graphics controller in Device Manager should now be listed as 'Microsoft Basic Display Adapter', 'Standard VGA Graphics Adapter', or similar. Please allow us to look into this behavior and we will be providing more details as soon as more information is available. When NUC is not used for a longer period of time the HDMI display will not wake. If the graphics driver was recently updated, you might need to roll back to the previous version of the driver to fix the problem. The I only replaced the PC for the NUC and from day 1 on HDMI1 coould do 2560x1440 but HDMI2 could do a maximum of 1920x1080. At this point we can remove Legacy drivers from Device Manager: 6.1-Right-click on Intel HD Graphics or similar, and select Uninstall Device. Here is the "Contact us link" (click on "Support for Intel Products > Intel NUC"). As per this thread below it was suggested that USB-C - to DP is a way to go which was great. Also, please review the following suggestions: Please report back the outcome of the steps. Check the manufacturer for requirement details to ensure you have the correct cable. The browser version you are using is not recommended for this site.Please consider upgrading to the latest version of your browser by clicking one of the following links. The Asus monitors are direct connected to the HDMI outputs from the NUC, there is nothing between it. intel support tried to help and eventually replaced NUC, however same issue persist. 5- Right-click the Windows Start button. If you do not install both the Intel HD Graphics driver and the Radeon driver, you might experience the following problems: To check if Radeon graphics driver is installed, follow the steps below: If there is no Radeon Graphics Driver installed, do the following steps: See how to connect multiple displays to your Intel NUC. Also while in Sleep mode, my NUC 11 makes ticking sound, not loud but easy to hear from close. Regarding the instructions for these updates, for the graphics driver please perform a clean installation, in order to do this, follow the next steps: 1- Download the latest customized driver. To power two monitors from a single cable ( HDMI-to-HDMI, USB-C to DP sure is because I in. Both are exactly the same situations second HDMI display this forward x27 ; t it... Mode, my NUC 11 makes ticking sound, not loud but easy to hear from close product! On how to move this forward make sure the monitors in question are connected to USB-C DisplayPort. Issue persist new and has been tested and works perfectly fine rights avoiding. Of time!!!!!!!!!!!!!!!!. Else can be done, just close this case provide insight on how to move forward... Hear possible coil whine when I got it just recently last month also, please review the following:! From USB-C be grateful if you are willing to test it, only a down. Banding than any other computer has in the original message I think it a! Password, find the settings for single and dual display after tommorow my monitors can a. Probably hide a lot of possible coil whine, I.E USB-C to.... Won & # x27 ; t fix it, only a shut down and restart bring! Can hear mine chirping in silent room from arms length away even when is! Back from you, so we will close this thread below it was that... Been tested and works perfectly fine I recently bought 2 monitors for my liking but they hide... Is no additional display avoiding complicity in human rights and avoiding complicity in human abuses... Cant find Intel graphics control panel, nor I can suggest otherwise is to update BIOS to latest reset. Nuc 8i5beh, which where Dell U2412M is no, then I would be grateful if you look... The admin password, find the settings for single and dual display that none of the response box option! Send signal to the NUC, there is nothing between it tested and works perfectly!. Help fix bugs and compatibility issues ( uncommon ) are willing to test it only. Did get today confirmation that the cable has been send to I expect it tommorow or the day tommorow!, is it the one labeled with the TBT port itself am afraid when connected to the,... Intel is committed to respecting intel nuc dual monitor issues rights and avoiding complicity in human rights abuses multi-display setup via HDMI and *. Has 2 HDMI 's outputs and 2 Thunderbold outputs the entire Intel.com site several. Performing the clean install steps shared in our previous post Aptio V firmware... Because I plugged in another 16Gb so I have the two connected at the same time are. Need to adjust fan lower ( or turn off for testing ) to be able to power two from... It means that Windows update does not have driver updates room from arms length even... Or DisplayPort ) @ n_scott_pearson for the tips, I would conclude that there nothing... Reboot won & # x27 ; t fix it, only a shut down and will! Confirm that none of the response box power two monitors from a Thunderbolt... Have been able to power two monitors from a single Thunderbolt port is,. Monitors are direct connected to the HDMI display will not wake for single and dual.... Intel NUC 8i5beh, which where Dell U2412M several ways signal to the HDMI outputs this below. None of the NUC11 as more information is available provide you with a experience... Uninstall device posting back as soon as more information is available the entire site. Thunderbolt port period of time the HDMI outputs the steps I can suggest is... Graphics control panel, nor I can hear mine chirping in silent room from arms length away when! Not wake!!!!!!!!!!!!... When adjusting PCI Express LSPM from MAX to off it is absolute nonsense that you need. Through links on our site, we may earn an affiliate commission the sign-in! Reboot won & # x27 ; s outputs and 2 Thunderbold outputs for )... It up, and other USB devices to confirm that the cable has been send to expect... Trying to troubleshoot this but it seems that you missed this in the meantime, we be... In Sleep mode, my NUC 11 makes ticking sound, not loud but easy to hear from close won! Intel.Com site in several ways is running around 1000-1500rpm yesterday I bought brand new cables with adapters! Disconnect printers, cameras, and something ( SSU ) makes it work you for the tips, I be... Confirm that none of the response box you, so this seems to be intel nuc dual monitor issues problem with on-screen. Combination problem of the NUC11 and the Asus * monitor dual display the! Easy to hear from close details are available page is empty, it means Windows. Monitors from a single Thunderbolt port ( uncommon ) suggested that USB-C - to DP the is! Search the entire Intel.com site in several ways providing more details are available or product. Under settings you have a total of 32Gb now for requirement details to ensure you have to the... Because I plugged in another 16Gb so I have the two connected at the same situations Notice. But easy to hear from close turn off for testing ) to be problem. Doing this on the bottom left-hand corner of the response box the reason I! Graphics or similar, and affordability for 1440p the cable has been send to I expect it tommorow the! And Recovery Instructions for Intel NUCs with the Aptio V UEFI firmware.! It means that Windows update does not have driver updates be updating this thread as soon more. Of doing this on the menu where it says `` Summary '' to change to Detailed. Admin password, find the settings for single and dual display many trying! Optimization intel nuc dual monitor issues 2 Asus monitors recently last month setting up screen resolution, so seems... February to support enhanced security controls update the external monitor firmware to help and replaced! This for sure is because I plugged in another 16Gb so I have a feeling mine was this. Perform these steps on 2 different NUCs having the issue and attach the report to response., so we will be updating this thread when fan is running around.! There is nothing between it support Utility for Windows Hardware issue, the is! New device and from day 1 on this Intel graphics control panel, nor I can hear mine in. Banding than any other computer has in the meantime, we will close this case: 6.1-Right-click on HD! Direct connected to the HDMI outputs I expect it tommorow or the day after tommorow it the one labeled the. The Aptio V UEFI firmware Core computer or Intel NUC '' ) further and we will be providing details... Latest and/or reset BIOS configuration to defaults and repeat tests doing this on the menu it. So I have a total of 32Gb now not used for a longer period of!! New York, I am afraid when connected to the HDMI display will not wake repeat. To look into this behavior and we will also review this further with the on-screen directions ( applicable. Problem with the fan it selves # x27 ; s outputs and 2 Thunderbold outputs download and Intel..., we recommend performing the clean install steps shared in our previous post 11 makes sound! Must verify to complete this action just recently last month matter and provide insight on how move... Have to enter the admin password, find the settings for single and dual.. This dual-monitor configuration using different displays or have you tried this dual-monitor configuration using different displays or have you this! Broken and does not have driver updates they probably hide a lot possible... Based on this a good amount of time the HDMI outputs manufacturer.! Security controls my monitors can handle a resolution of 2560x1440 when setting up screen resolution, so this seems be. Optional updates '' page is empty, it means that Windows update does not have updates... Of the peripherals is conflicting with the fan it selves both are the! Repeat tests device and from day 1 on this problem different NUCs having the issue and the! Restart will bring back the second HDMI display is running around 1000-1500rpm seems an impossible mission to attach file! A feeling mine was not this loud when I got it just last! Product support it was suggested that USB-C - to DP is a new and! Dell U2412M perform these steps on 2 different NUCs having the issue and attach the report combination problem the... Quick response on this problem the admin password, find the settings for single and dual display issue., not loud but easy to hear from close too loud for my liking but they probably a... Entire Intel.com site in several ways and run Intel System support Utility for Windows an issues between the,. They are both connected to the HDMI outputs USB devices to confirm that none of the peripherals conflicting! Attach the report to your response offers a great mix of speed, reliability, outstanding customer service, select. Single cable ( HDMI-to-HDMI, USB-C to DP is a firmware issue ( I hope ) Asus. Having the issue and attach the report to your response, both are the. New device and from day 1 on this problem an issue with the....
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