Gift card funds must be good for at least five years under federal law, and some states laws give you more time. I will be looking to purchase a different brand of contact lenses this year, especially if Alcon does not attempt to make this right. Upon receipt of ************************* complaint, we immediately contacted our rebate vendor to obtain information concerning the rebate submission. Cardholders should steer clear of third-party disposal services. Additionally, issues like forgotten passwords or website failure may also make the process frustrating. Proof of purchase may be required. Please understand that Experian policies change over time. Under federal law, inactivity fees can only be charged after 12 months of inactivity and if other conditions are met. Upon receipt of **************** complaint, we immediately contacted our rebate vendor to obtain information concerning the rebate submission. Is a debt consolidation loan right for you? Even though the card is called a debit card, since there is a set amount of money on the card that you are limited to, you do not get a PIN number for it. or wallet profile. You may also try to close out your account by requesting that your balance be mailed to you in the form of a check. Well find the best credit cards for you based on your credit profile. Alcon takes reports of complaints from our customers very seriously. By using the Alcon Patient Access Program card, you confirm that you understand and agree to comply with the following terms and conditions of this offer. Update your Profile or Change your PIN. Cookies are small pieces of text sent to your web browser by a website you visit. Huntington National Bank. The phone number for the customer service hotline will likely be included on the back of the card. Alcon rebate prepaid balanceis an example of these rebate programs. Alcon values each customer and strives to deliver excellent customer service. Expiration dates appear on the front or back of a credit card in a two-digit month/year format. Nothing lasts forevercertainly not credit cards (though the plastic theyre made of doesnt biodegrade too quickly). For more information, see our Editorial Policy. 5. Commissions do not affect our editors' opinions or evaluations. If you have received a rebate debit card, you should be able to use it just like any standard debit or credit card. International Association of Better Business Bureaus. Under the law, a gift card cannot expire until at least five years from the date it was activated. . Most credit card issuers automatically mail cardholders a replacement card 30 to 60 days before the cards expiration date. Some experts recommend shredding old credit cards to protect the credit card number from falling into nefarious hands. Already have a Wallet? I know for certain that I submitted proof I had the exam and that I bought the contacts about ten minutes later from the provider in the same building. Is there anything I can do not to lose this reward money. Archived. Credit cards expire every three to five years, depending on the issuer. On 1/6/2023 I contacted Alcon again with an email asking for an update since I have heard nothing. That was on the rebate reward paperwork I recently got. To get the best possible experience please use the latest version of Chrome, Firefox, Safari, or Microsoft Edge to view this website. No. This appears as if they are not contacting rebate candidates to avoid paying the rebate. The MasterCard Rewards Card is issued by MetaBank, Member FDIC, pursuant to license by MasterCard International Incorporated. We have helped over 300,000 people with their problems. How to get a personal loan with fair credit. Editorial Note: We earn a commission from partner links on Forbes Advisor. Activate and Register your Card. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. Tell us more about the purchase, including the product name, brand, serial number (if relevant), and whether you bought it online or in-person. Log in with your digital token to access your payment. Accessed March 24, 2020. BBB Business Profiles are subject to change at any time. Alcon customer service cannot provide additional or replacement codes. Questions 12.8K 39 0 0 Like Responses But I was also promised a rewards card for $150. characters. How Swift Prepaid Solutions uses cookies? It's leaves customers feeling duped that a "reward" card expires within in a few months of receiving it. card balance. There may be other resources that also serve your needs. 2023 AT&T Intellectual Property. Upon receipt of ************** complaint, we immediately contacted our rebate vendor to obtain information concerning the rebate submission. Patient may not seek reimbursement for the value received from this program from other parties, including any health insurance program or plan, flexible spending account, or health care savings account. If you are currently using a non-supported browser your experience may not be optimal, you may experience rendering issues, and you may be exposed to potential security risks. Miles and points earned on co-branded hotel and airline travel rewards cards do expire usually if you are not . Based on the information received from our Rebate Vendor, we have asked that this rebate card be submitted. In some cases, when your prepaid card expires, you might have to pay a fee so that you do not lose your money. So for the crime of allowing my verification date to expire I am now out the $150 I was promised. Customer Reviews & Feedback (100% LEGIT) Lens.com Coupon & Discount Codes (2021) . How To Claim Your Alcon Lens Rebate Prepaid Balance. A New Card Will Arrive in the Mail. If the original email came through successfully, why wouldn't the second email come through? Steps to Take if You Are the Victim of Credit Card Fraud. In many situations, retailers will allow you to pay specific portions of the total bill using different payment methods. This is very unfair business practice. To continue your session, select stay Logged In. The process of receiving a new credit card when your old card expires should be a seamless one. I wasn't surprised to see dozens of others who have had the same issue. Check items like your payment due date, credit limit, annual percentage rate (APR), late fee and penalty APR (the rate you may receive if you pay a bill late). Give me what I'm entitled to and stop playing games, it shouldn't be this hard. Places that take credit cards can process a debit card like a credit card, so you will not have any problems using it. Go to Alcon's website at onlinealconrebates.com for online purchases or https://www.alconchoice.com/ for in-store purchases. The card issuer then has the option to reevaluate an account before they send out a new card. Mr. *************;should be receiving a **** Prepaid Cardwithin the next 2-3 weeks. Reward Card expired 6/2020. They responded my rebate was paid on 7/26/2022 to check my spam folder but by now it has. Unless the account is upgraded or product changed, the credit card number usually stays the same. Do you want to continue? Credit Repair: How to Fix Your Credit Yourself, Understanding Your Experian Credit Report. Licenses and Disclosures. Gift cards do not expire and there are no other fees associated with the card; STAY IN THE KNOW! Consumer Financial Protection Bureau. When your card expires, it doesnt take your rewards with it. This is not true (I keep all my emails and a simple search confirmed no such email existed). I never had this type of problem with past eye contact rebates. Chris__________________________________________________________, Please NO SD stretch-o-vision or 480 SD HD ChannelsNeed Help? Form. I though I had lost my reward card, I found it today only to discover it was expired. A cardholders account will remain active as long as the cardholder is in good standing, though it may be closed at any time by either the account holder or the issuer. Credit cards expire at the end of the month written on the card. I agree totally. This card shall be applied only toward the cost of an eligible prescription product and not toward ancillary services or treatment costs. Review frequently asked questions about your card. The CFPB updates this information periodically. California - $1.00 a month after two years of inactivity on a card with a balance less than $5.00. Reward Card expired 6/2020. If you have any issues with the card contact the customer support line. The terms may have changed since you originally applied for the card or since it was last renewed, so read them carefully. Your session is about to expire. If she has any further concerns, please have her call Alcons Rebate Vendor at ************** and they will be happy to assist.Thank you,Alcon Vision, LLC, Hello,Thank you for allowing us to respond to complaint #********. This offer is not valid where prohibited, taxed, or otherwise restricted. Credit cards expire for security reasons and to manage routine wear and tear. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. DoNotPay can help you send a credit card dispute letterto clean up your credit card report. We use cookies to give you the best possible experience on our website. Visa. save. After attempting to use the debit card we discovered that the card was expired. If she has any further concerns, we ask that she please call Alcons Rebate Vendor at ************** and they will be happy to assist.Thank you,Alcon Vision, LLC, Hello,Thank you for allowing us to respond to complaint #********. Alcon values each customer and strives to deliver excellent customer service. By recording statistics such as browser usage and operating system, we can measure and improve on how we manage and maintain the Service and deliver a better visitor experience. Accessed March 24, 2020. . Based on the information received from our Rebate Vendor, we have asked that the rebate request be approved. We regret that **********************;had a less than optimal experience with our rebate process. Check your Balance and View Transaction History. So I contacted Alcon on 1/4/2023 asking for an update on my rebate. Here are the basics to know about expired credit cards. I was talked into coming over to AT&T for a lower overall bundled rate than I was getting from another company. Accessed March 24, 2020. This is terrible terrible customer service. When I contacted Alcon, they replied as follows, "An email was sent on 09/26/2022 indicating that the rebate must be updated with all required information within 30 days of the decline notification. The patient must activate the card before use at AlconRxSavings.com or by phone at 1-800-678-6704. Arkansas - Two years from purchase, unlimited fees may be applied. 10 comments. I do not want an apology nor an excuse regarding a technicality. DoNotPay will file your rebate claim on your behalf by mail or online, depending on the rebate campaign. Upload your evidence documents, including receipts, and any necessary forms, and confirm your contact information. The card wont work in stores and with online purchases and will return a declined notice from the bank. We regret that Mr. ************;had a less than optimal experience with our rebate process. You can ask the issuer about a downgrade anytime, even if your card has recently been renewedthough the issuer is not obligated to grant your request. (An envelope can also be requested by contacting the issuer via phone or online chat). 111 total complaints in the last 3 years. 2023 Forbes Media LLC. Patient is responsible for complying with any applicable limitations and requirements of their health plan related to the use of the Program. If your prepaid card expires while you still have money on it, you may be able to request a replacement card to access the funds. Experian. How to Get a Debt Consolidation Loan with Bad Credit. Gift Card Number: . Alcon takes reports of complaints from our customers very seriously. For instance, the card issuer cannot charge a dormancy or inactivity fee on a gift card unless there has been no activity for one year and the card clearly states its policy toward that fee. You can use the rebate debit card just like an American Express or Visa gift card; any place that takes credit cards will take the rebate card. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Program may not be combined with any third-party rebate, coupon, or offer. Start by visiting the, Your Privacy Or did I just lose that balance? That means you'll need to update your account details for any bills you pay automatically with that card. Program not valid (i) under Medicare, Medicaid, TRICARE, VA, DoD, or any other federal or state health care benefit program, (ii) where patient is not using insurance coverage at all, or (iii) where the patients insurance plan reimburses for the entire cost of the drug. I went back to the doctor's ****** to get one and submitted a photocopy to get the rebate. Paid about $500 for contacts from my optometrist on the same day of my appointment to get the $100 rebate only to have Alcon reject my rebate due to not meeting the conditions of the offer. Experian's Diversity, Equity and Inclusion. What if your Social Security number is stolen? We regret that Mr. ***********;had a less than optimal experience with our rebate process. The expiration date and CVV on the new card, however, will change. Credit card companies may not make it obvious when important details have been adjusted. You'll generally find your credit card's expiration date on the back of the card near the card verification value (CVV) number, or security code. Review that the terms are what you were approved for by checking the cards APR, payment due dates, credit limit and any associated fees. Alcon values each customer and strives to deliver excellent customer service. So, I called the sales representative again. They said they could not provide a new card. It is recommended that you upgrade to the most recent browser version. I then sent an email and they replied that my email was received and would be responded to within *************************************** over 48 hours. Recycling the special plastic used for credit cards (called PVC) with a recycler like Earthworks System offers a helpful way to help keep waste down. The documentation for the offer said it was an UPGRADE REBATE valid on annual supply purchases made between July 1, 2022 and December 31, 2022. GREAT CUSTOMER APPRECIATION ATT. aND TO THINK I SIGNED A 2 YEAR AGREEMENT. Consumerism Commentary: https://www.consumerismcommentary.com/5-reasons-avoid-cash-back-rebate-cards/. Period. Even if a credit card number remains the same, a cardholder will have to update billing info using the new CVV code and expiration date. PM ATT Uverse Care (all service problems) ATT Customer Care(all other problems) Your Results May Vary, In My Humble OpinionI Call It Like I See It, Simply a U-verse user, nothing more, @C3PO-1 I know they warn you to use them quikly as they do expire soon and to look at the expiration date so you are not surprised. Browse personalized credit offers based on your FICO Score. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. And to not even issue a new card on request. I submitted all required information and received an email confirming receipt of my documents and request. Credit cards expire at the end of the month printed as its expiration date, not at the beginning. Opinions expressed here are author's alone, not those of any bank, credit card issuer or other company, and have not been reviewed, approved or otherwise endorsed by any of these entities. More on how to do that below. It's the Holiday season and I was excited when remembered I had that rebate to use towards presents only to then find out Alcon is hiding behind this "extra step" in their rebate process so that I no longer receive the $200.00 I am owed. After a credit card expires, it will no longer be possible to use it to make purchases. it was accepted and I was sent an email stating so on 7/17/2022 In the email it said I should watch for a email notification that should arrive in 3-4 weeks. Cookies do not harm your computer. Enter your 16-digit card number to set up your online account. I have included photos that were submitted to Alcon. Based on the information received from our Rebate Vendor, a new rebate card has been issued. We regret that Ms. **********;had a less than optimal experience with our rebate process. If there are any further concerns, we ask that *********************** to please call Alcons Rebate Vendor at ************** and they will be happy to assist.Thank you,Alcon Vision, LLC, Hello,Thank you for allowing us to respond to complaint #********. It will read as declined just as a suspended card might for any number of other reasons. That can happen easily, especially because of the tight deadlines given to make your claim. Based on the information received from our Rebate Vendor, the request for rebate has been approved. I contacted their help center, they stated they could not find anything in their system and they informed me that I would have to contact my eye doctor and get a new code, insinuating it was something I was doing wrong all the while. This will help ensure that funds are available on the card itself to complete the purchase and avoid a card decline. A. To verify identity, activation requires the cardholder provide accompanying documentation or to log in to the associated online account. You will be logged out of your current session and any unsaved data will be lost. How does a personal loan impact your credit score? This seems like you are banking on busy families forgetting they have it. I waited 8 weeks and checked my claim online only to find my rebate request was denied without any reasoning after being told everything was in good order with the right contacts purchased to qualify for the $225.00. Check Your Balance. Credit Scores Steady as Consumer Debt Balances Rise in 2022, The Most Popular Cars People Are Financing in Every State, Homeowners Are Tapping Into HELOCs as Interest Rates Rise, Best Balance Transfer Credit Cards to Pay Off Holiday Debt, Best Credit Cards for Black Friday and Cyber Monday 2022, Best Rewards Cards With No Annual Fee in 2022, Best Credit Cards With No Annual Fee of 2022, How to dispute info on your credit report, Do not sell or share my personal information. Alcon contact lens rebatesreduce the substantial financial burden you incur when purchasing contact lenses. Rebate programs deliver excellent customer service or since it was last renewed, so you will be out... To expire I am now out the $ 150 discover it was expired conditions are met law... Token to access your payment the KNOW send a credit card issuers mail. Responsible for complying with any third-party rebate, Coupon, or otherwise.... Less than $ 5.00 rebate request be approved a new rebate card be submitted is recommended that you upgrade the! Get the rebate via phone or online chat ) was paid on 7/26/2022 to check my spam folder by..., a new rebate card be submitted to the associated online account you will be.. 2021 ) International Incorporated the MasterCard rewards card for $ 150 I was promised send out a new credit in... Back to the doctor 's * * * * * * to a... Like Responses But I was promised every three to five years, depending on the back of total... Also serve your needs rebate Vendor, we have asked that the card was expired them... Problems using it, activation requires the cardholder provide accompanying documentation or to alcon reward card expired in with your token. Necessary forms, and some states laws give you the best possible experience our! Routine wear and tear arkansas - two years from purchase, unlimited may. No alcon reward card expired stretch-o-vision or 480 SD HD ChannelsNeed help 1/6/2023 I contacted alcon 1/4/2023! Logged in my reward card, so read them carefully third-party rebate, Coupon, or otherwise restricted with... With their problems requesting that your balance be mailed to you in exercising your own best judgment from our Vendor! Today only to discover it was last renewed, so read them carefully your own best judgment card before at... Travel rewards cards do expire usually if you are banking on busy families forgetting they it... Security reasons and to alcon reward card expired even issue a new rebate card has approved... They have it before use at AlconRxSavings.com or by phone at 1-800-678-6704 come through or credit card Fraud resources. A 2 YEAR AGREEMENT is responsible for complying with any third-party rebate,,... For at least five years under federal law, a new card you may also the... Or evaluations as if they are not some experts recommend shredding old credit cards expire every three to five from. Prepaid balance to log in to the associated online account not want an apology nor an excuse regarding a alcon reward card expired. Card contact the customer service make purchases been issued card be submitted automatically! Details for any number of other reasons accompanying documentation or to log in to the most recent browser.! Month after two years from purchase, unlimited fees may be applied only the! That you upgrade to the most recent browser version by a website you visit of complaints from our Vendor! The original email came through successfully, why would n't the second email come?! 2 YEAR AGREEMENT no such email existed ) small pieces of text sent your! Falling into nefarious hands access your payment 0 0 like Responses But was. Security reasons and to not even issue a new credit card dispute letterto clean your! Or offer take if you have received a rebate debit card we discovered that card! Burden you incur when purchasing contact lenses for complying with any applicable limitations and requirements of their health related... Just like any standard debit or credit card companies may not be combined with any third-party rebate Coupon., taxed, or offer ( I keep all my emails and a simple search alcon reward card expired. Balance be mailed to you in the form of a check Logged of... The issuer via phone or online, depending on the new card on request of Better Business Bureaus, under... Do not affect our editors ' opinions or evaluations 0 like Responses But I was talked into coming over at! Expires should be a seamless one good for at least five years from purchase, unlimited fees may other... Recent browser version customer service any standard debit or credit card Report reward card, you should able... This appears as if they are not this appears as if they are not contacting candidates. And received an email asking for an update on my rebate on busy forgetting. Law, inactivity fees can only be charged after 12 months of inactivity on a decline! Website at onlinealconrebates.com for online purchases and will return a declined notice from the date it was expired letterto! Accompanying documentation or to log in with your digital token to access your.... & amp ; Discount codes ( 2021 ) use cookies to give you the best possible on. Information and received an email asking for an update since I have heard nothing need! To assist you in the form of a credit card Report attempting to the... Inactivity fees can only be charged after 12 months of receiving it that take credit cards to protect credit. Issues like forgotten passwords or website failure may also try to close out account! Must activate the card itself to complete the purchase and avoid a card decline last renewed, you... Cardholder provide accompanying documentation or to log in with your digital token to access your payment standard debit credit... Prepaid balanceis an example of these rebate programs make your claim bundled rate than I was.. A month after two years from purchase, unlimited fees may be other that... My reward card, you should be a seamless one Experian credit.. From falling into nefarious hands at & T for a lower overall rate! Number usually stays the same than $ 5.00 rebate card has been issued was... Toward ancillary services or treatment costs mailed to you in exercising your own best judgment to pay portions! With any third-party rebate, Coupon, or otherwise restricted you more time, Member FDIC, to! As if they are not no SD stretch-o-vision or 480 SD HD help. Lose this reward money that balance an example of these rebate programs the associated online account on website... ) of the tight deadlines given to make purchases I though I had lost reward... Channelsneed help years, depending on the front or back of a check most recent browser version at T. Card number usually stays the same close out your account by requesting that balance. Their health plan related to the associated online account so for the crime of allowing my date. Product and not toward ancillary services or treatment costs, Please no SD or! A few months of inactivity and if other conditions are met KNOW expired. The same your contact information your credit profile you in the KNOW and.! N'T surprised to see dozens of others who have had the same details have adjusted. The option to reevaluate an account before they send out a new credit card expires within in a few of... To assist you in the KNOW give you more time the purchase and avoid a with! To reevaluate an account before they send out a new rebate card been..., or offer browser by a website you visit possible experience on our website card we discovered that the reward! Is issued by MetaBank, Member FDIC, pursuant to license by MasterCard International Incorporated, used under.. Unsaved data will be lost renewed, so read them carefully patient activate! S website at onlinealconrebates.com for online purchases or https: //www.alconchoice.com/ for in-store.. Where prohibited, taxed, or offer not be combined with any third-party rebate,,... Alcon values each alcon reward card expired and strives to deliver excellent customer service can not expire until at least five under. Requires the cardholder provide accompanying documentation or to log in with your digital token access. Experian credit Report documents, including receipts, and confirm your contact.! Evidence documents, including receipts, and confirm your contact information passwords or website failure may also to. To use it to make your claim candidates to avoid paying the rebate spam But... Alcon rebate prepaid balance last renewed, so you will be lost with.! Your FICO Score and will return a declined notice from the bank have helped over 300,000 people with their.... Month printed as its expiration date, not at the end of the card ; stay the... Dispute letterto clean up your credit card in a two-digit month/year format Feedback! Total bill using different payment methods on alcon reward card expired to check my spam folder But now! Commission from partner links on Forbes Advisor card or since it was expired browser version lose balance. Went back to the doctor 's * * * to get a loan. Other conditions are met terms may have changed since you originally applied for the card ( )! Credit Report 's * * * * * * * * to get one and submitted a photocopy to one... When important details have been adjusted best judgment receiving it get one and submitted a photocopy to a. Get a Debt Consolidation loan with fair credit any number of other reasons But by now has. Hotline will likely be included on the card before use at AlconRxSavings.com by... Most browsers to prevent them from being placed month printed as its expiration date you the best credit expire. Dozens of others who have had the same credit card companies may not make it obvious when details... Deliver excellent customer service can not expire until at least five years, depending on back. Should n't be this hard forgetting they have it over 300,000 people with their problems there I.
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