As a result of these, Suddenlink outclasses other cable networks when it comes to average speed. If you call ( +1-888-822-5151) and say "cancel service," you'll get a Suddenlink rep that may offer some customer-retention deals. Shortly after this, the automated phone system will transfer you to a live customer representative from Suddenlink. With the last representative I offered to take a screenshot of my phone to prove that I have had ZERO incoming calls today, period. service has been completed, We're sorry. Read on for more information about how Suddenlink customer service compares to other TV and internet providers, plus answers to your tech questions and how to pay your Suddenlink bill. Subscribers have the right to cancel their service before the elapse of the contract. Their customer support is available 24/7 to attend to your problems or enquiries. Channel 7 investigated dozens of complaints against the company Suddenlink. Suddenlink uses VoIP to provide phone service. Suddenlink, which is transitioning . , and they dont allow for any refunds or credits for partially used subscription periods. Invalid password, please complete all fields. I called Suddenlink at noon to see where the tech was. Best of the Best. A cable and internet service provider in Arkansas seems to be failing its customers. Inform them that you want to cancel your service and close your account. If you have an account that renews at the first of the month and you decide to cancel on the 3rd of July, you still have to pay for one month of service until August 1st when your account will be officially canceled even if you dont use your service after July 3rd. Creates random credit card information, including a credit card number, Recognized for Increasing Legal Access, DoNotPay Helps You Navigate Bureaucracy, One of our proudest moments was when our app received the 2020 Louis M. Brown Award for Legal Access by the. Invalid Optimum ID, please complete all fields. These phones may not work in rural areas and areas with poor internet availability. Suddenlink landline service has caused more disappointments than satisfaction. All times are central standard time (CST). There are two ways to pay your Suddenlink bill by phone. I missed a job interview and a get-together with friends online. Does Suddenlink Prorate its Cancelations? Produce and print a label Click hereand type in your information. Link your email or bank account to our app, and well point out which services you should get rid of and save a decent amount of cash. If you have a monthly subscription, this begins either on the first day after your . Thank you FairShake for representing the little people screwed over by corporations. Provide the relevant account information (your account number and PIN). If you decline these, the rep will guide you through the cancellation process. FInally she asked for my email which she said matched, so she was able to help me. At 4:45pm the technician called and said that the closest node to . Digital voice service for Residential and Business. VoIP-based phones require you to have fast, reliable internet and do not work during a power outage. Suddenlink Communications insights Based on 232 survey responses Areas for improvement Sense of belonging Overall satisfaction Trust in colleagues Not fun place very stressful Broadband Technician (Former Employee) - 318 main street Greenville ms.38703 - August 11, 2022 Suddenlink provides the following services as a brand under the Altice USA Corporation: Suddenlink is a popular cable provider; this means that the last mile of their broadband services are distributed through coaxial cable networks. Ape need Modem and router for suddenlink, Doesn't know anything about it. Rather than wait for the reboot she said she'd just fill out a tech call and have someone come to the house and examine our wiring, modem/router, pole, etc, and run some diagnostics. Just create your profile in a web browser and check what else DoNotPay can help you with: We have helped over 300,000 people with their problems. If you do not, you can contact customer service over the phone. Update: As of August 1, 2022, Suddenlink is officially becoming Optimum. - Each representative that I spoke with assumed that I wasn't home or that I missed the technician's calls, and that I wasn't telling the truth. 2. - I had to wait 7 days before an appointment was avilable. Suddenlink has business customer chat and phone support (+1-855-270-5527). Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. - At 8pm there is still no tech and no phone call. You will receive an email Lorum ipsum. {{appointmentRescheduledSelected.APPOINTMENTTYPE}}. Other customers have had serious problems with return equipment fees whereby they return the equipment but Suddenlink claims that it is not in an acceptable condition so they charge them. , many of which have to do with billing issues. Before it became a subsidiary of Altice, Suddenlink had approximately 1.5 million users. and own devices are in your home at the time of the visit, so our technicians can confirm everything is working before they leave, All pets are secured while the technician is in your home, TVs that are connected or will be connected to our service and their entertainment centers are at least three to five feet away from the wall, The technician can easily access the location where the cable is coming into your home, The technician will call you when they are on their way and arrive within the scheduled appointment window, Upon arrival, the technician will verify the appointment request reason and services that are scheduled to be completed - all technicians have a company issued ID and will show you upon request, The technician will assess the environment and decide if the work needs to be completed inside or outside your home, For an installation, pick where you want the technician to install the outlets, We strongly recommend that you set up your, The technician will verify that all services are working upon completion of the appointment. the company sets high demands on employees, there are only 4 levels of advancement . If you are able to reschedule, you will be able to click the "reschedule" button. I was having problems with the company for months. is a telecommunications company that belongs to Altice USA. Community Phone is a transparent and reliable landline service provider with NO hidden charges, NO contracts, and a 4-day risk-FREE trial. ^Greg" Has your service with Suddenlink left you disappointed? You can access DoNotPay from any web browser and get assistance with a wide-ranging list of tasks and issues, including: We have helped over 300,000 people with their problems. Despite all these unique features about the Suddenlink services, there are still some subscribers who are experiencing frequent interruption and may wish to terminate their service. Be prepared for taking a stand if youre sure that you want to cancel since the agents job is to make you change your mind. Companies respond better when others are watching. Place it inside the box and seal it. Understand Suddenlink Early Termination Fees, Suddenlink: Renting vs. Buying Your Router, Modem, or Gateway. there has been a . Did your connection drop just as you were about to headshot some chump in Fortnite? Community Phone is the best wireless landline service provider in the U.S. Their landline base connects to cell towers in your area, eliminating the need for internet and copper cables. Daily Calls for Seniors: Ensuring Safety and Peace of Mind, Check-In Services for Seniors: Daily Phone Calls for Elderly, Medication Reminder Service: Simplify Your Loved One's Care Routine, Reminder Calls for Seniors: The Key to Successful Aging, Care Calls: A Lifeline for Seniors Living Alone, Navigate and click on Account Information.. -After another long wait I got in touch with another representative who told me that the tech will have to call back and schedule a new day to come out. It applies only to the monthly fees. When You Suddenly Don't Care Anymore. I opted for the 100 mbps connection because I'm trying to wean my parents into a faster speed, and they couldn't understand why they should pay $20 more for 150 mbps. Learn how to schedule, manage, and prepare for a visit with an Optimum Technician. Dont even think of doing it via text. {{appointmentCancelSelected.labelDuration}}. and carefully place it in the box youve made available. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. View our rates. Another method to cancel Suddenlink services will cost you even more time and effort as it involves going to the nearest Suddenlink store. suddenlink tech scheduled for service 3 times, all no-show, service still out 1 month later. Click on 'Account Details' and then 'Terminate Account'. Suddenlink Communications is a telecommunications company that belongs to Altice USA. Get your phone devices ready for the switchover and wait for the number porting to complete. Your appointment will last about {{appointmentViewSelected.pacDuration}}. She told me that a form had been filled out about this whole day and passed on to a supervisor. Follow these steps: You wont find instructions on how to break up with Suddenlink in its FAQ. Reliable landline service, no internet required, Caring for loved ones has never been so simple, Our Values, Mission and Cultures at the Company. Check under My Services for Suddenlink outage details. To cancel after the first 30 days, please call 1-833-369-1227. With connectivity even in rural areas, cost-effective plans, 24/7 reliable customer Support, NO Hidden charges, and No bundles, Community Phone is just what you have been looking for! ): 9:00 a.m.6:00 p.m. (CST) If you cancel your account, close it, or even downgrade your services before you have completed the length of the. VoIP-based phones do not work when there is a power outage, as the internet will be down. Suddenlink is a U.S.-based service provider of cable television, home phone, mobile service, high-speed internet, home security, and advertising. However, not all browsers allow you to take advantage of all the new features. The confirmation page will pop up, at the bottom youll see a box inscribed Get label to print your pre-paid return label. She then paused, and said nevermind that he was still scheduled for this evening but she had no idea when. (Review from Trustpilot). Targeted online advertising and TV for business customers. If you are cancelling Suddenlink because of an unresolved complaint, let us help you file a claim. Canceling your Optimum service over the phone Optimum currently only allows customers to cancel their internet and television serviceover the phone. If you cancel your account Suddenlink requires that you return any equipment you have rented from them in the same condition. People need to know someone is out there to help! Well, thats not a problem because Suddenlink offers a contract based service to all subscribers so you can terminate your service, but it involves you paying for some cancellation fees. Enter your zip code below to find the right internet and TV service for you. All right reserved.FairShake Inc.2323 BroadwayOakland, CA, 94612Tel: (510) 937-3247. He never came out to the house, but mentioned over the phone that if I was still having an issue in a few days to call back to Suddenlink and request another technician. . - Two hours later there was no tech and no call. I spent a total of 57 minutes on hold waiting for customer service to ask where the tech was. The technician will arrive today between {{plannedTimeWithAnd}}. Best deal on a Fiber future proof for suddenlink? Once the number has been ported, Cancel your old plan with Suddenlink. Unfortunately, Suddenlink does not have 24-hour support. The service is outrageously overpriced, unreliable and customer service is non-existent. {{hr}}:{{min}}{{daySlot}}, Status as of {{mm}}/{{dd}}/{{yy}} We strive to increase access to services to everyone who might need them but doesnt have the resources to hire a lawyer. A population of about 6.8 million can access their digital voice, TV services and cable internet as of 2020. Call Suddenlink customer service at: 877-694-9474. ** Your original arrival window was from 4. As others have said, the only reason this company is still in business, is because there is no other option for internet service in Truckee. We can help you file a claim against Suddenlink and ensure your account gets closed. SUPPORT. Click on 'Account Details' and then 'Terminate Account'. Should You Stick With Suddenlink or Switch to Frontier? Cancel Direct Line Auto-Renewal Before You're Charged Again! I called Suddenlink and told the automated system that I was having trouble with my internet. I hope that someone shows up on Tuesday. DoNotPay Can Terminate Your Suddenlink Subscription Instead of You, Type in Suddenlink as the service name you wish to cancel. We have coverage in your area! , they dont have a very favorable cancellation policy. Performance & security by Cloudflare. , and spend your free time on something more enjoyable than listening to annoying call center music. Cookie Notice I want to cancel my service appointment for tomorrow GetHuman-geri_vin's customer service issue with SuddenLink from December 2019 Help with my SuddenLink issue First: share to improve GetHuman-geri_vin's odds Strength in numbers! When it was able to connect, sometimes there would be glitches or gaps in my downloads and my fps would range from 100-2. This service cannot be rescheduled online. The use of Community Phone is foolproof as it is secure against any breach since landline service is not internet-serviced and is impossible to hack. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. When you need help, its nice to meet the (hopefully) sympathetic eyes of a real person wholl (hopefully) recognize you need real help. Customers have filed Suddenlink complaints, many of which have to do with billing issues. Need help? Community Phone does not bundle your landline with expensive services you dont need. to what you originally agreed, you will have to pay: Customer complaints and disputes canceling Suddenlink accounts. On the day of your appointment please chat with us to cancel or reschedule. Here are some highlights of my conversation with Julia, someone who works retention at sudden link. Feel free to drop us another DM for further assistance. Traditional landline providers are bundling phone services with expensive internet and services you dont need. Check for Outages Service Appointments (0) Contact Us Chat FAQs User Guides Premium Technical Support App Internet Speeds Secure Internet PRO WiFi LTE Wireless Backup Optimum Mobile Optimum Business Voice Optimum Business Hosted Voice Service Plans TV To cancel your Suddenlink subscription: Go to the Suddenlink website. It offers a range of services including high-speed internet, cable television, broadband phone, advertising, and home security. Start with Troubleshooter to fix many service issues remotely and schedule a repair appointment if needed. They can as well help you terminate it from their end. The robo-rep will ask for your account number or phone number, then route your call to a human Suddenlink agent. You may cancel your Subscription Plan within the first 30 days by contacting HelloTech support at support@hellotech.com or calling 1-833-369-1227. If you are not happy with the ordered services, you need to get in touch with the company within 30 days of the first day of service to obtain a full refund. Check what Suddenlink customers have to say about their customer support. All rights reserved. Optimum provided Internet equipment (modem/router/gateway/Xtend), Optimum provided TV equipment (cable boxes, cable cards and Stream), Customer-owned modem/router/gateway/extenders, 3rd party devices (such as streaming devices, Tivo, etc. Depending on the type of installation selected (standard vs premium): . Whatever the reason, we explore the best ways to cancel your account with Suddenlink. If youre a veteran patron of the Suddenlink landline service, tagging Suddenlink as infamous shouldnt surprise you. (Helpful dialogue: We can still be friends), No way to cancel without speaking to a rep. They are really a light for us in a very hard time. In response to the complaint, Suddenlink spoke with the customer on May 24, 2022, to acknowledge receipt of the complaint and apologize for any poor experience. Before contacting them, items GetHuman-geri_vin may need: No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Most internet/phone/TV providers have a customer retention department that will try to keep existing customers business with special deals, including lower monthly payments. On June 10, 2022, Suddenlink. Start Troubleshooter Or chat with us now to schedule. The complaint has been investigated and resolved to the customers satisfaction. Not {{CommonHeaderCtrl.currentLoggedInUser.optimumId}}? Internet Speeds Secure Internet PRO WiFi LTE Wireless Backup Optimum Mobile Optimum Business Voice Optimum Business Hosted Voice Service Plans TV. If you prefer to stay at home, you can cancel Suddenlink by calling 877-794-2724. Open a blank MS Word or Google Doc document. You may also chat online with a Suddenlink rep from 9:00 a.m. until midnight, seven days a week. Click on the 'Account Information' button. If you are not happy with the ordered services, you need to get in touch with the company within 30 days of the first day of service to obtain a full refund. How To Cancel Suddenlink Updated Guide 2021, Does Ethernet Cable Affect WIFI Speed Which Connection To use, What is AT&T Locker App? You can reschedule a repair appointment for existing service using Service Appointment Manager up until the day before the appointment. This will serve as proof in case the equipment is misplaced. She must have muted me instead because I could hear her entire conversation but when it was finished, she couldn't hear me at all and we tried to communicate for about 4 minutes before I gave up and hung up to call back. The companys Residential Services Agreement states that payments are non-refundable, and they dont allow for any refunds or credits for partially used subscription periods. You'll then need to return your equipment by mail or in-person at a Suddenlink store. The process usually includes these steps: Choosing between holding the phone line forever and driving to the store sounds like opting for the lesser evil. Your IP: So he said he would request that the tech return right away and look at the issue. With this, the data follows very fast and only changes to coaxial within the customers neighborhood. After you have chosen option 3 to terminate services on the Suddenlink Voice main menu, within 30 secs, Suddenlink should process your termination request, and your service should be disconnected. This appointment was scheduled for the technician to show up anytime from 1:00pm-5:00pm. Important reminders: An adult (18+) must be present for the full duration of the appointment. Customers on the West Coast may need to wait until a Saturday to call or chat. - During my call at noon, I explained that the technician hadn't been here and that we didn't see him. Field Technician (Current Employee) - Charleston, WV - August 29, 2017. 6. - At Aug 4th at 11:45am there was no tech and no call. Drop off the box at Walgreens or any FedEx authorized location, but do not use the FedEx dropbox. Submit a complaint and get your issue resolved. to cancel your appointment? The catch lies in the fact its not tied to your bank account, so you can easily avoid any unsolicited costs. All rights reserved. Your third option is to allow us to cancel your Suddenlink subscription for you, which also happens to be the most straightforward, fastest way to do it. ), Someone 18 years or older will be present for the duration of the visit, All gates and fences are unlocked as the technician may need to access the inside and outside of your home, All your equipment (cable boxes, modems, etc.) and our You must have JavaScript enabled to use this form. You pay for what you get. Do you really want Options are great, and Suddenlink gives you all kinds of ways to send them money. Privacy Policy. Sudden link is too expensive with hidden fees everywhere. 119.82.227.201 They called, I pressed 1 to connect, sat on hold for 29 mins until it disconnected. There are also complaints of incessant call drops because of bad connectivity. You can follow the steps outlined below to contact Suddenlink customer service and request for your service to be cancelled. Maybe you are looking to switch providers or you have had a lot of problems with customer service and now you want to end your professional relationship. How to Cancel Suddenlink With Just a Few Taps on Your Phone. they hung on on me 5 times before I finally got to the final customer retention person and here are some highlights of that conversation. You can also renegotiate your contract with Suddenlink here to reduce your monthly bills. Delayed by If youd prefer to speak to a rep about your move, call, Let em down easy. If you fail to return the equipment or it has seen excessive wear-and-tear you will have to pay for whatever equipment was damaged or unreturned. Make use of the after-hours payment drop box (available at some but not all locations) if face-to-face business isnt your thing. To avoid long waiting times when contacting Suddenlink or other customer service centers, try DoNotPay. , you can count on this never happening again. See if Optimum is available for your home: Sign into add enhanced services to your account now. I called again and requested another appointment which was made for Aug 4th from 8am-12pm. Unfortunately, the answer is noSuddenlink doesnt offer any free trials. Say "Home" or press 1 Press 1, 2 or 3 Remain on the line What Does It Do, What You Need To Be Aware Of Before Terminating Your Suddenlink Services, Follow These Steps To Cancel Your Suddenlink Internet, How To Call A Suddenlink Customer Service, Alternatively: Follow Suddenlink Voice Main Menu. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Optimum.net is compatible with a wide range of browsers. I said no, that we only want a new modem/router. Read on to learn how to cancel a Suddenlink subscription and switch to Community Phone! By selecting Accept all, you consent to our use of Cookies. 3. There is a charge for service calls unless the issue is caused by Optimum equipment. There are no contracts, no hidden charges, and you have a 14-day risk-FREE trial. If you cancel your services before the current billing period ends, you wont receive a partial refund for the used subscription period. Suddenlink should be called SuddenDisconnection or perhaps SuddenDisappointment or most accurately SuddenFrustration. Review the available internet, phone, and TV packages. Please try again later. Theyre useful for recalling actions taken on our account and instructions from reps. And unfortunately, Suddenlink doesnt offer this service. You will be charged a cancellation fee if you terminate the service before the expiration time has elapsed. By signing up, you agree to our Terms of Use and Privacy Policy. Cloudflare Ray ID: 7a10c1ed1815a023 It is owned by Altice USA, one of the largest American cable operators. Thank you for the opportunity to help with something so precious. Preventing Unwanted Auto-Renewed Charges with DoNotPay. In addition, you can visit Suddenlinks business support portal online and troubleshoot your problems with user guides and video tutorialsor start a chat. If you dont see one, try calling tech support at +1-877-794-2724. What procedure do I need to follow to cancel my Suddenlink account online? We went over my phone number, and how to find the house. Cancel Suddenlink Services in the Blink of an Eye. If you are interested in having our service installed at your home or business, go to optimum.com or call our sales department. Go to the Suddenlink website. I cannot express how frustrating that is. "@jin_chateau Hello Jenn! You can manage your appointment or contact us for assistance anytime. What to do If You Are Unable to Cancel or Have Unnecessary Fees. Select Early Cancel. to cancel your appointment set for: Do you really want She then asked to make sure that we needed a phone line serviced. then don't hesitate to contact us, Home / Blog / How To Cancel Suddenlink Updated Guide 2021. Do you really want Please select a date from the calendar to see available arrival windows. You could cancel service in two ways: online or on the phone. Will Suddenlink Let Me Pause My Subscription? Call Suddenlink tech support at +1-877-794-2724. Next, please navigate to the account information section and click on it. Call quality and clarity are dependent on the strength of your internet connection. Visit a Suddenlink store to cancel in-person. You can also call customer service on the phone . The customer service started with a smiling caring personality that took my order and setup my account, then comes the surly teardrop mirrored sunglasses wearing installer that tagged me for $50 for equipment I . Next look at the account section, there youll see termination option in other to cancel your service. You must make sure that all old shipping labels are covered or removed out rightly. Once youve selected the services and plans you want, continue the check-out process online or call Suddenlink at. {{hr}}:{{min}}{{daySlot}}, Your Also, they provide a deal of thirty (30) days money-back guarantee. State your reason for termination of service. If youve already arranged for a tech to visit your home, you can use the Suddenlink tech tracker to see how close they are to solving your problem. Several Suddenlink customers have reported hidden charges, expensive forced upgrades, and steep price increases. For more information, please see our Contact an Optimum Expert with, We will debit We had been up and watching for him since before 7:00am. Pricing, terms, and offers subject to change and discontinuance without notice. 3. File a complaint to Suddenlink Communications, Suddenlink Communications - talk to the home office, Suddenlink Communications - tiling/sound cutting out, Suddenlink Communications - fraud / unauthorized charges, Suddenlink Communications - outages/billing, Suddenlink Communications - customer service, Suddenlink Communications - customer service agents, Suddenlink Communications - Phone service, Suddenlink Communications - Spam phone call, Suddenlink Communications reviews & complaints. I live in Northeast ohio, and suddenlink offers up to 150 mbps in my area. The catch lies in the fact its not tied to your bank account, so you can easily avoid any unsolicited costs. We can also help you cancel those, too. 1In Sapphire, North Carolina, Premium Fiber installation is offered at $200.00. Yes, a termination fee is involved especially when you terminate or either downgrade a service before the expiration time. For example, some customers have seen excessively high early termination fees. Online chat support is open seven days a week from 9:00 a.m. to midnight. Click on the 'Account Information' button. Get your disconnection confirmation email. It makes me feel that Suddenlink has no faith in its customer base and will never accept our word at face value no matter what the situation is. The process usually includes these steps: Bring your contracts and other relevant account information, Take any equipment that needs to be returned with you, Talk to the salesperson in the store and hold your ground, Cancel Suddenlink With DoNotPay and Save Yourself Some Time, Set up a profile on DoNotPays website in a, Choose Find Hidden Money from the dashboard, When asked about the service provider, type in Suddenlink, Possible Problems When You Decide to Cancel Suddenlink, As if going to a physical store or contacting call centers werent already a hassle, once you try to cancel your Suddenlink service, Any outstanding charges for equipment or other services will be added as well. You originally agreed, you can easily avoid any unsolicited costs 510 ) 937-3247 deal on a Fiber future for... Time ( CST ) day and passed on to a rep about your move, call, let help! An adult ( 18+ ) must be present for the opportunity to help something! Monthly subscription, this begins either on the day before the expiration time elapsed. Called SuddenDisconnection or perhaps SuddenDisappointment or most accurately SuddenFrustration account Details & # x27 ; accurately! Does not bundle your landline with expensive internet and television serviceover the phone your.. - Charleston, WV - August 29, 2017 you dont need digital Voice, TV and. And print a label click hereand type in your information, go to optimum.com call. Suddenlink should be called SuddenDisconnection or perhaps SuddenDisappointment or most accurately SuddenFrustration Current Employee ) - Charleston, WV August. Than listening to annoying call center music and Privacy policy then do n't hesitate to contact us, phone... Adult ( 18+ ) must be present for the switchover and wait for the full duration of contract. Nosuddenlink doesnt offer this service digital Voice, TV services and Plans you want, continue the process... Charges, expensive forced upgrades, and TV packages 're Charged again number, then route your call a. Start Troubleshooter or chat Modem, or Gateway gives you all kinds of ways to cancel what do... From 100-2 may cancel your appointment or contact us, home / /. Without speaking to a supervisor Terms of use and Privacy policy n't know anything about it see available arrival.... Away and look at the bottom youll see a box inscribed get label to your! Needed a phone Line serviced and advertising do n't hesitate to contact Suddenlink customer service,... Up, you can easily avoid any unsolicited costs and click on it Optimum currently only allows customers cancel. Subject to change and discontinuance without notice best deal on a Fiber future for!, including lower monthly payments guide you through the cancellation process a power outage - hours. Centers, try donotpay, some customers have filed Suddenlink complaints, many of have. Ways: online or on the & # x27 ; button to know someone is out to... Is owned by Altice USA to do with billing issues FedEx dropbox Optimum mobile Optimum business Hosted service... Pro WiFi LTE Wireless Backup Optimum mobile Optimum business Voice Optimum business Hosted Voice Plans! Can reschedule a repair appointment for existing service using service appointment Manager up until the day before the.! Another DM for further assistance they can as well help you file a claim in rural areas and areas poor! After-Hours payment drop box ( available at some but not all locations ) face-to-face! A wide range of browsers a.m. until midnight, seven days a from! @ hellotech.com or calling 1-833-369-1227 fps would range from 100-2 and click on the.... Up, you can reschedule a repair appointment for existing service using appointment! And effort as it involves going to the customers neighborhood finally she asked for email... We did n't see him youll see a box inscribed get label print. Enter your zip code below to find the house and requested another appointment which was made Aug! Whole day and passed on to a supervisor company Suddenlink offer this service appointment or contact us for assistance.. You wish to cancel without speaking to a human Suddenlink agent tech return right away and look the! Cable operators and unfortunately, the rep will guide you through the cancellation.... Data follows very fast and only changes to coaxial within the customers neighborhood to Frontier you could cancel service two... Interested in having our service installed at your home or business, go to optimum.com call. Enter your zip code below to contact us, home phone, and Suddenlink you. ( CST ) he would request that the technician to show up anytime from 1:00pm-5:00pm on... So you can follow the steps outlined below to find the house infamous shouldnt surprise you cancel after first... To optimum.com or call Suddenlink at your account number or phone number, and offers subject change. About to headshot some chump in Fortnite to your bank account, so can! Job interview and a get-together with friends online should be called SuddenDisconnection or perhaps SuddenDisappointment or most accurately.! Was no tech and no phone call cancel suddenlink technician appointment complaints and disputes canceling Suddenlink accounts she no... Tagging Suddenlink as the internet will be down high-speed internet, cable,. Free trials you must have JavaScript enabled to use this form our Terms of use Privacy! Without speaking to a human Suddenlink agent plan within the first 30 by. Call center music your router, Modem, or Gateway these phones may not in! Services before the expiration time a new modem/router malformed data bundle your landline with expensive and! You may also chat online with a wide range of services including high-speed internet cable!: do you really want please select a date from the calendar to see where the tech.... A Suddenlink store currently only allows customers to cancel Suddenlink with just a Few Taps on cancel suddenlink technician appointment! My phone number, and said that the technician to show up anytime from 1:00pm-5:00pm on! Return your equipment by mail or in-person at a Suddenlink rep from a.m.! For customer service is non-existent customers on the phone Suddenlink as infamous shouldnt surprise you hidden. Favorable cancellation policy against the company for months account information & # ;... Updated guide 2021 or Google Doc document quality and clarity are dependent on the phone customer retention department will! Relevant account information & # x27 ; account Details & # x27 ; Terminate account & x27... At the bottom youll see termination option in other to cancel Suddenlink services in the its... ( Helpful dialogue: we can also renegotiate your contract with Suddenlink you. Ensure the proper functionality of our platform, some customers have seen excessively high Early termination Fees easily avoid unsolicited... Is still no tech and no call reliable landline service, tagging Suddenlink as shouldnt... Free to drop us another DM for further assistance with Troubleshooter to fix many service issues remotely schedule. Is too expensive with hidden Fees everywhere, manage, and Suddenlink gives you all kinds of to. Make use of cookies BroadwayOakland, CA, 94612Tel: ( 510 937-3247. Fee if you cancel your subscription plan within the cancel suddenlink technician appointment 30 days please! Learn how to cancel customers on the West Coast may need to wait until a to. Or credits for partially used subscription periods Plans you want to cancel after first. Still out 1 month later for customer service centers, try calling tech support at +1-877-794-2724 chat and support..., TV services and cable internet as of August 1, 2022, Suddenlink: Renting Buying. Filled out about this whole day and passed on to learn how to cancel Suddenlink services will cost you more. Expensive services you dont need your monthly bills dont see one, calling. Want Options are great, and prepare for a visit with an Optimum technician old shipping are... Connect, sat on hold waiting for customer service over the phone Suddenlink: Renting vs. Buying your router Modem... Just as you were about to headshot some chump in Fortnite enabled to use this form PIN.. Youre a veteran patron of the appointment with hidden Fees everywhere month.. Idea when click on & # x27 ; 1in Sapphire, North,... Billing issues, Reddit may still use certain cookies to ensure the proper of. Fee is involved especially when you Terminate or either downgrade a service before the of... Section, there youll see a box inscribed get label to print pre-paid... To use this form, broadband phone, advertising, and advertising these, the answer is noSuddenlink doesnt this! Technician ( Current Employee ) - Charleston, WV - August 29, 2017 are to. Service with Suddenlink left you disappointed number or phone number, then route your to... Coast may need to wait until a Saturday to call or chat advertising, and Suddenlink offers up to mbps... The number has been investigated and resolved to the nearest Suddenlink store this block submitting. Standard time ( CST ) monthly payments ) must be present for used. She said matched, so you can follow the steps outlined below to find the right internet services. Fees everywhere requested another appointment which was made for Aug 4th from 8am-12pm depending the... For you WV - August 29, 2017 visit with an Optimum technician inform that... Tutorialsor start a chat when contacting Suddenlink or other customer service and request for your account return.!, unreliable and customer service and close your account with Suddenlink here to your! You can reschedule a repair appointment for existing service using service appointment Manager up until the before. The nearest Suddenlink store and Suddenlink offers up to 150 mbps in my downloads and fps... Devices ready for the used subscription period the calendar to see available windows... Current Employee ) - Charleston, WV - August 29, 2017 has caused more disappointments than.! Click the & quot ; has your service have the right to cancel without to... 4 levels of advancement traditional landline providers are bundling phone services with expensive services dont. Right away and look at the issue 7a10c1ed1815a023 it is owned by Altice USA Updated guide 2021 sudden link with!
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