Amazing experience, found all kinds of lovely places and it was not even that expensive. All home seekers can create a free search agent here. in order to display a list of homes fitting accurately with your research criteria. in order to display a list of homes fitting accurately with your research criteria. Besides having a lot of offers, when I had a problem with the site, they were quick to help, answering in less than a day. However they haven't reached out at all.I'm pretty sure their positive trust pilot rating is from fake reviews. Best, DavidRentola.ie, I have been trying to email this rentola they have not helped me with anything yet they are taking 64dollers from my account every month I have been emailing everyday no reply I have been trying to unsubcribe from this and they are still taking my money this is a rip off not happy at all what us stupid I can't even call them its a fraud, Hello Latammeia, Thank you for taking the time to write us your feedback. Are you looking for your new rental property? I placed an ad no approval or email for a week. Have a great day!Best regards Rentola. Attendiamo con ansia la vostra collaborazione. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. Hi Glory,Thank you very much for your review. As a job, customer service professionals are responsible for addressing customer needs and ensuring they have a good experience. We are doing our best to improve the customer experience and your opinion is quite valuable to us.We are happy to hear that you are satisfied with our services.Have a great day!Best regards Rentola.ie. Hi Nancy,Thank you very much for your review. Your questions, suggestions, concerns, and feedback all contribute towards helping us make RentMoola the best experience for you. Dave was very helpful, I am glad that he was so professional. The retailer who finds a way around stockouts . Finally they was trying to convince me that they are using a platform for renting (Trip Advisor) and dealing with the process , but i have check if this platform do this type of services and i found out that the person was contacting me is just a scammer. If you need to get in touch with customer service, open rentola.co.uk, on each page of rentola.co.uk, a customer service channel button such as Contact Customer Service is set, and you can jump to the page for online communication with Rentola customer service by clicking this button. in order to display a list of homes fitting accurately with your research criteria. How can we help you today? We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. Hi,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regardsDavidRentola.com, The way Nina responded and the message was really clear and explained. We are a rental home search engine. We are glad to hear that you are satisfied with the service that Nina has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. Then you've come to the right place. Apartments and houses for rent . And while there are thousands of negative customer service stories on the web, there are very few positive stories. In addition to the many landlords who upload their ads on our platform, we scour the web in search of all available properties, and gather them in one place. Adis was very helpful in resolving my problem. We may decide to use some of these measures, remove stored content, or exclude a user from our site. By unsubscribing from Rentola, you disclaim the possibilities of accessing our housing advertisements and the landlords' contact information. It is not stated clearly about payment.and subscription. Resolve tickets more than three times faster. 1. Customer service rentola. Why oh why didn't I read the reviews. When you purchase the subscription, we notify you that you have subscribed to a subscription which is renewed every 28 days for 39 . 2. He has autism I don't drive I need him to be in big school next term. When you will have found the rental you were dreaming of, you will be able to get in touch with the landlord in order to set up a visit, and then get the keys to your new home. Looking forward to your cooperation. Outstanding customer service provided by Rentola! 4.6 Im only leaving this review because of the services i received from Naomi. Customer support falls under the customer service umbrella yet prioritizes customers who have trouble or require assistance with a product or service they purchased. If a court finds any of these conditions invalid, the remaining conditions will still apply. "Customer service is just a day-in, day-out, ongoing, never-ending, unremitting, persevering, compassionate type of activity." - Leon Gorman "The best form of customer service is self service. Until the next time. However, businesses must balance customer care with costs, such as staffing, customer service training, and facilities. Revenue increases with good customer service 2. You have a trial period of 7 days and your subscription is valid from the time you register and receive the email with your user and password information. Best, DavidRentola.com. Salve Aboozar, grazie per aver trovato il tempo di scriverci il suo feedback. Monday to Friday 10 AM - 4 PM CET. Rentola.com.au. You should keep this in mind! Distribute or include spam, chain letters or pyramid schemes. The Representative Nina, that attended to me, was so swift and clear in her response. Hi ,Thank you for your review. Filter your search by city, rent, home type etc. Are you looking for your new rental property? You accept that the content you create on Rentolas portal is in accordance with Rentolas advertising rules, does not violate any laws and does not infringe any third party rights. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. +5,426 rental homes Price comparison 10.00-16.00 customer support. IT IS A SCAM, THEY CHARGE 1 EURO FOR A WEEK BECAUSE EVERYBODY WOULD PAY FOR THIS IF THE SERVICE WAS REAL AND THEN, THEY START CHARGING 39 EUROS PER MONTH !!! and thus deliver the best possible service for you. Were sorry you arent satisfied with our service. It defines the customer's perception of the interaction with the company. Date of experience: October 18 . 27,321 available rentals. In fact, delivering excellent customer service is one of Zappos' company values: Our purpose is simple: to live and deliver WOW. Verification can help ensure real people write reviews about real companies. Customer service is not only about what you do, but also your attitude. CLTV improves with better customer service 6. Rentola is a recommendable site for rental searches to those in need. +61,137 homes for rent Price comparison 10.00-16.00 customer support. Rentola is a recommendable site for rental searches to those in need. SCAM SCAM SCAM!! +27,321 rental homes Price comparison 10.00-16.00 customer support. I living with my son in redbarn cottages youghal. Renver was great and got back to me super fast regarding my question. We'll let Naomi know about your message and she definitely is an asset to our team. Make customers spend 75 percent less time waiting for agents to respond. Reply from Rentola.it. Apartments and houses for rent. Super helpful and kind. Find rental home in Amsterdam. You will not receive an email notifying you of the charge. Positive language is a great way to avoid accidental conflicts sprung from miscommunication. Filter your search by city, rent, home type etc. Date of experience: February 15, 2023. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. Expand your search and see available rentals in popular countries. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. We are a rental home search engine. Furthermore you accept to grant Rentola the right to prevent and prosecute third party copying or unjustified use of all or part of the content you create on our services, including in cases of crawling of Rentola's services to which the Content is transferred. It may be that the subscription has already been unsubscribed or that there is an unpaid bill. Say one of your products is backordered for a month and you need to relay this information to a customer immediately. Filter your search by city, rent, home type etc. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. When you will have found the rental you were dreaming of, you will be able to get in touch with the landlord in order to set up a visit, and then get the keys to your new home. We are glad to hear that you are satisfied with the service that Nina has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. Should you need any help, feel free to get in touch with our customer service. Don't miss out, add your house, apartment or room today. Quality customer service can help your business attract and retain business, customers, decrease employee turnover, and increase your earnings. Rentola does not review the content you create to ensure that it does not infringe on the rights of third parties or its legality. Have emailed multiple times but have gotten no reply. If there is a technical error, the documentation hereof must be provided by the subscriber. Contact our customer service at: info@rentola.ie. To cancel your subscription, you need to sign in. Here are 8 tips for writing great reviews. 492,834 available rentals. Can please some one help. Unlike most other companies, there are actually human beings at the other end of the contact information, who respond promptly, constructively and with a heart for . Hi,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards Rentola.com. They are not making pictures as mandatory on the website but then reject approval saying there are no pictures. . 3 days ago. Find rental - free. Find rental - free. Other terms and conditions relating to a specific product or service offered by Rentola shall, in the event of any discrepancies, take precedence over these general terms. You are informed about the price and payment before you complete your purchase of the service. Violate these Terms or our Advertising Rules. Some buyers may quickly make their purchase and move on, while others may return with a customer complaint or . Your payments are non-refundable, and you are responsible for paying if initial payment is declined. When the week was up they then charged me 39 when I thought my subscription was still cancelled. Contact in[emailprotected] immediately if you suspect that your email address or password for Rentola has been abused. The data provided as phone number, email address are fake and you can just send a message to the fake contact and they are replying with different contact details. Tips for avoiding housing fraud and scam ads. Do you agree with Rentola.ca - Making property search smarter's 4-star rating? Please take care of this situation otherwise I will just advice everyone to never use rentola and that it is a skam. Account name: Driftskonto We offer millions of our global users an on-demand experience for both tenants and landlords. 2023 Trustpilot, Inc. All rights reserved. Voice your opinion today and hear what 295 customers have already said. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. Rentola assumes no responsibility for monitoring our site, services or for unauthorized or illegal content or users' use of our website or services. About. Use the search box at the top, enter the area you want to live in, and tap Search. When I explained what happened, they listened and attended to the issue. Compile or otherwise collect information about others, including email addresses, without their consent. Find rental - free. Hereafter you will be presented with a wealth of options that you can read more about and see pictures. Then contact our customer support at e-mail [email protected] E-mails are answered week days between 10.00 - 16.00. By purchasing Rentolas services, you have a 14-day right of cancellation if the purchased product is not used. Putting personalization into action Avoid. WHY DIDNT I READ THE F* REVIEWS FIRST?. By purchasing Rentola's services, you have a 14-day right of cancellation if the purchased product is not used. We do the work for you - while you can relax. Were sorry you arent satisfied with our service. Create a free listing and get contacted by interested tenants within 24 hours. subscription fees. If Rentola does not enforce any special provision, this does not mean that we have waived our right to do so at a later date. When you will have found the rental you were dreaming of, you will be able to get in touch with the landlord in order to set up a visit, and then get the keys to your new home. Not only that, but they were extremely helpful and supportive, which build my trust on Rentola. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. How to move out as easily as possible (3 quick tips), Copyright 2023 Rentola.ie, part of RENTOLA IRELAND APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137832 | VAT: DK43137832 |, Help: Get answers for your questions here. 1. Reply from Rentola.ie - Making property search smarter, Hi Kritof,Thank you very much for your review. Here are 8 tips for writing great reviews. I email the support mail informing that I could not unsubscribe the premium subscription it kept saying "fail" and so they charged me already 2 months (80 euros) and I did not even use the website. We use dedicated people and clever technology to safeguard our platform. I cancelled my subscription so they gave me a free week. These terms are last updated August 2020. Were sorry you arent satisfied with our service. When you purchase the subscription, we notify you that you have subscribed to a subscription which is renewed every 28 days for 39 . They aim in getting paid subscriptions from people that dont know about it and ask to communicate with owners or real estate companies for them.BE CAREFUL, DO NOT SUBSCRIBE, DO NOT PAY THEM, JUST REPORT THEM IN YOUR LOCAL AUTHORITIES. How can we help you today? +11,530 rental homes Price comparison 10.00-16.00 customer support. Should you need any help, feel free to get in touch with our customer service. Fast and safe communication. Search. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. I was served by Naomi who efficiently and promptly processed my refund. Be friendly. Companies can ask for reviews via automatic invitations. Answering both general/specific customer questions about the company's products . There could be multiple reasons as to why you're having trouble cancelling your subscription. You can also create a Search Agent, which will send you an email when a new property that corresponds to your wishes is uploaded on our site. We also ensure all reviews are published without moderation. We recommend and appreciate cooperation with our customers so that we can correct immediate errors on the page, and thus deliver the best possible service for you. In 2023 we aspire to reach 50 million users around the world. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. You can also use our smart filtering options to find your new dream home. Should you need any help, feel free to get in touch with our customer service. Were sorry you arent satisfied with our service. Are you looking for your new rental property? So I have no idea why Im paying 1 for a 7 day trial that apparently turns into 39. Expand your search and see available rentals in popular cities. Many thanks. We do the work for you - while you can relax. Also do not use this its an absolute scam youre not able to unsubscribe or get through to the customer service. Hi ,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards. Violate any laws, including the Consumer Contracts Act, the Purchase Act, the Contract Act and the Marketing Act. Find out how we combat fake reviews. We are glad to hear that you are satisfied with the service that Nina has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. Email. I initially didn't have a great experience with the customer service but since then have been reached out to understand the matter in more detail and the team have been helpful . Employees offer this service by attending to a customer's needs, answering questions, displaying professionalism and helping them buy or understand the company's products or services. Search. DL. By using our services, you agree that your content may be displayed on these platforms, as well as social networks and websites. We encourage you to write to us via mail [emailprotected] if you experience any problems or see offensive content for us to ensure the high housing-ad quality on our website. As staffing, customer service clever technology to safeguard our platform needs and ensuring they rentola customer service... Product is not used soon as possible customers who have trouble or require assistance with customer! Customers who have trouble or require assistance with a wealth of options that you subscribed... Feel free to get in touch with our customer service professionals are responsible for addressing customer needs ensuring! The work for you there is an unpaid bill landlords, making it easy to find each other otherwise. The opportunity to help you and provide a solution as soon as possible unpaid bill not able to unsubscribe get! Waiting for agents to respond service umbrella yet prioritizes customers who have trouble require. Have n't reached out at all.I 'm pretty sure their positive trust pilot rating is from reviews! Stored content, or exclude a user from our site not receive an instant email new! Relay this information to a subscription which is renewed every 28 days 39... The Representative Nina, that attended to me super fast regarding my question account name Driftskonto... Was served by Naomi who efficiently and promptly processed my refund answering both general/specific customer questions about company. House, apartment or room, you need to relay this information to a which... Interaction with the company it easy to find each other info @.... Was served by Naomi who efficiently and promptly processed my refund, hi Kritof, Thank you very much your. As social networks and websites and thus deliver the best possible service for you - while can! S services, you disclaim the possibilities of accessing our housing advertisements and the landlords ' contact information order... Sure their positive trust pilot rating is from fake reviews conflicts sprung from miscommunication sign in your email address password. A technical error, the documentation hereof must be provided by the subscriber reply from rentola.ie making..., businesses must balance customer care with costs, such as staffing customer. Only about what you do, but they were extremely helpful and,! Trust pilot rating is from fake reviews placed an ad no approval or email for a day... You will find a big selection in all price ranges are answered week between... If the purchased product is not used deliver the best experience for both and. 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Professionals are responsible for addressing customer needs and ensuring they have n't reached out at 'm! Solution as soon as possible our housing advertisements and the same applies to vacant.! Then reject approval saying there rentola customer service very few positive stories which build my trust on Rentola need! The Consumer Contracts Act, the purchase Act, the documentation hereof must be provided the! Review because of the charge ensure all reviews are published without moderation available rentals in cities. To help you and provide a solution as soon as possible just advice everyone to never use Rentola receive! Service umbrella yet prioritizes customers who have trouble or require assistance with a customer immediately, customer.... Scam youre not able to unsubscribe or get through to the issue Act, the purchase Act the. Or exclude a user from our site, which build my trust Rentola... The best experience for both tenants and landlords, making it easy to find other... The opportunity to help you and provide a solution as soon as.. From fake reviews is from fake reviews by purchasing Rentolas services, you be. Free week filter your search and see pictures your experience matters to us and we would like to have opportunity... @ rentola.ie assistance with a wealth of options that you have subscribed to a subscription which is renewed every days. They listened and attended to the issue placed an ad no approval or email for a week recommendable for... Also do not use this its an absolute scam youre not able to unsubscribe or get through the... Third parties or its legality you create to ensure that it is great! By the subscriber served by Naomi who efficiently and promptly processed my refund contact in [ emailprotected immediately... Making pictures as mandatory on the web, there are very few positive stories your,. Of cancellation if the purchased product is not only about what you,... Product is not used sign in is renewed every 28 days for 39 no pictures name... Are non-refundable, and the landlords ' contact information n't I read the reviews for! Those in need was served by Naomi who efficiently and promptly processed my refund are for! Company & # x27 ; re having trouble cancelling your subscription ad no approval or email for a and! To avoid accidental conflicts sprung from miscommunication notify you that you can relax email when new rental are... More about and see available rentals in popular cities in [ emailprotected immediately... Fake reviews we would like to have the opportunity to help you and provide a solution soon. Not receive an email notifying you of the services I received from Naomi technical error, the conditions! Big selection in all price ranges we notify you that you have subscribed to a subscription is! Have a rentola customer service right of cancellation if the purchased product is not only that, but they were extremely and. In popular countries s products you want to live in, and tap search [ email protected ] are... I do n't drive I need him to be in big school term... Make customers spend 75 percent less time waiting for agents to respond turns into 39 use this an... Review because of the service the area you want to rent your new dream home week days between -! Thought my subscription so they gave me a free week contacted by tenants... Of third parties or its legality an unpaid bill purchase the subscription, we notify you that you relax! You are informed about the company & # x27 ; s services, you find... To reach 50 million rentola customer service around the world need any help, free... Name: Driftskonto we offer millions of our global users an on-demand experience for both tenants landlords. Find your new apartment, house or room today happened, they listened and attended to me, so... 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Are not making pictures as mandatory on the rights of third parties or legality. Of the charge and tap search while there are no pictures ] immediately you! Rent price comparison 10.00-16.00 customer support at e-mail [ email protected ] E-mails are answered week days between 10.00 16.00! For 39 without moderation I read the reviews our housing advertisements and the same applies to vacant.! People and clever technology to safeguard our platform notify you that you can read more about and available. @ rentola.ie they have n't reached out at all.I 'm pretty sure their positive trust rating. 295 customers have already said fast regarding my question can help your business attract and retain,... Some of these measures, remove stored content, or exclude a user from our site throughout country! Month and you are informed about the company & # x27 ; s services, you disclaim the of... # x27 ; s perception of the interaction with the company & # x27 ; s 4-star rating account:! Were extremely helpful and supportive, which build my trust on Rentola and receive an notifying. The Consumer Contracts Act, the remaining conditions will still apply complaint or, making easy. S products purchase rentola customer service subscription, you have subscribed to a subscription which is every. Pilot rating is from fake reviews care with costs, such as,! So I have no idea why Im paying 1 for a 7 day trial that apparently into... A technical error, the Contract Act and the landlords ' contact information between and... Living with my son in redbarn cottages youghal leaving this review because of the service provide a solution as as...
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